Helping your clients with investments and retirement planning
Over the last several months, we’ve seen the impact of the coronavirus to global markets. And although it’s still early to know the resulting impact, financial advisors recommend that investors should...
View ArticleTwo key ways to help your clients with the Paycheck Protection Program
While we should be focusing on tax season, the world has changed in a blink of an eye. As accountants and tax professionals, our jobs have quickly gone from preparing tax returns to figuring out how to...
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10 ways to handle client complaints
In this perfect storm of COVID-19, a slumping economy, and a volatile market, the chances of having a client complain about something – even if unwarranted – is likely to increase. While I assume you...
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How to advise struggling business clients
Now is the time for advisory services and helping clients navigate the economic crisis. When the tax year 2019 filing deadline was postponed until July 15, many firms shifted gears from tax...
View ArticlePricing strategies for your firm during COVID-19
COVID-19 has taken the world by storm. Most people on the planet, including tax and accounting professionals, have been impacted in some way. We have been working around the clock to ensure that our...
View ArticleBreaking bad news: How to tell clients it’s time to close their businesses
No one wants to be told it’s time to close their business, but at some point, it’s likely you will have a client who needs to be given this disappointing news. Given the realities of the COVID-19...
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How to guide your clients who missed the tax deadline
The U.S. Department of the Treasury recently announced the individual federal tax filing deadline of July 15 will not be postponed, meaning tax professionals have just a few days left to file their...
View ArticleHow has COVID-19 affected the restaurant and hospitality industry?
I have always been a firm believer in the benefits of specializations and specific skill sets. My transition from being a public accountant in the oil and gas industry, to a management accountant in an...
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How to help your clients (and your firm) navigate a crisis
There have been a number of times businesses around the world have faced challenges, but nothing has been quite like the current COVID-19 crisis. Health wise, it has already proved devastating, while...
View ArticleAdvising clients on when it’s time to file bankruptcy
Bankruptcy is a very delicate topic and is usually the last thing on a business owners’ mind when they start their company. Unfortunately, thousands of business owners are forced to file for bankruptcy...
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7 steps to onboarding new clients to your firm
Onboarding a new client is perhaps the most pivotal step in your relationship with them. If you can delight your clients from the first moment, your chances of up-selling your services, gaining...
View ArticleThe different stages of life through National Savings Day
As you help your clients move through different stages of their lives, they will hit different milestones. Whether that is college, marriage, house hunting, or even parenthood, there are events in...
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How to show your value to your clients
Would you like clients to receive your invoice and think, “I know I got my money’s worth!,” but, instead, you receive angry calls and emails questioning your high cost? Repeatedly, clients have shared...
View ArticleHow to help your clients apply for PPP loan forgiveness
Editor’s note: Regulations and guidance from the SBA and the U.S. Department of Treasury on the PPP are evolving rapidly. Please refer to the latest guidance from SBA and Treasury to confirm current...
View ArticleAdvising the inexperienced stock trader during COVID-19
One of the unintended consequences of COVID-19 and the stimulus packages has been the influx of excess cash into the stock market. 2020 saw the largest number of new non-retirement brokerage accounts...
View ArticleWhat you can — and can’t — do with your client information
One of your best sources of new business may be no farther away than your client files. Your current tax return clients have made that all-important decision to do business with you. Therefore, you...
View ArticleFocus on fraud: Romance and remarriage in later years
When it comes to working with mid-life and senior widows and widowers, accounting professionals are poised to provide value rarely offered well – or at all – by anyone else. When a spouse passes,...
View ArticleHow to build trust and win more clients
When you meet a prospect for the first time, they have no idea who you are. It’s important to lay out a foundation of trust. A few key elements in that first initial phone call will go a long way....
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The stories your clients’ financials tell about their business
A recent study discovered that only 32% of small business owners expect their accountant to help with financial projections; the remaining have either not acknowledged the need or benefit of accurate...
View ArticleHelp your clients battle identity theft risk related to unemployment
Recently, IRS Security Summit partners communicated with tax professionals on how they can assist clients who were victims of unemployment compensation fraud schemes that targeted state workforce...
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